Photo proof guides

Help Center — Photo Guides

Choose a guide to see accepted and rejected photo examples for job variation requests. Clear photos help your request get reviewed faster.

Booking help

Short answers for the questions that come up while you book. Photo guides for job variations are below.

Today and tomorrow follow the delivery location, not the time on your computer.

Bulk materials start at 1 m³. A tonne is only the weight of that volume.

A $0 or unfinished quote cannot be posted. Request a quote and we confirm the cost first.

Tell us how the truck reaches the pickup and, for transport, the drop-off.

If the bin or truck needs the road or nature strip, the booking says when a permit applies.

You can review the booking before you pay. Contact support if a confirmed job needs to change.

Tap a card to open the full photo requirements for that variation type.

How to photograph waste above the rim so an overloaded-bin variation can be assessed.

How to show heavy material and load level clearly for a heavy-load variation.

How to photograph extra items beside the bin so each item is clearly visible.

How to photograph the load so the waste type or material classification can be confirmed.

How to photograph roadside bin placement and the council notice for a road permit claim.